Privacy Policy

1. Introduction

Welcome to Packwoods. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website packwoodsprerolls.com (the "Site").

By using our Site, you consent to the collection and use of your information as described in this policy. If you do not agree with this policy, please do not use our Site.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name — To identify you and process your orders
• Email Address — To send order confirmations and updates
• Phone Number — To contact you about your order
• Shipping Address — To deliver your orders
• Payment Information — To process transactions (via third-party payment processors)

Automatically Collected Information

• IP Address — To understand geographic location and prevent fraud
• Browser Type & Device — To optimize your browsing experience
• Pages Visited & Time Spent — To improve our Site and services
• Cookies — To enhance your experience and remember preferences

3. How We Use Your Information

We use the information we collect for the following purposes:

• Process Orders — To fulfill and ship your orders
• Order Confirmation — To send you order confirmations and updates
• Customer Support — To respond to your inquiries and provide assistance
• Improve Our Services — To analyze usage and improve our website
• Legal Compliance — To comply with applicable laws and regulations
• Age Verification — To ensure you are 21 years or older

4. Information Sharing

We may share your information in the following limited circumstances:

• Service Providers — Third-party vendors who help us operate our website and fulfill orders (e.g., payment processors, shipping carriers)
• Legal Requirements — If required by law or to protect our rights
• Business Transfers — In the event of a merger, acquisition, or sale of assets

All third-party service providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL Encryption — All data transmitted between your browser and our Site is encrypted
• Secure Servers — Your information is stored on secure servers with restricted access
• Regular Audits — We regularly review our security practices

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Cookies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember Your Preferences — Such as your language preference
• Analyze Site Usage — To understand how visitors interact with our Site
• Cart Functionality — To maintain your shopping cart items

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.

7. Your Rights

You have the following rights regarding your personal information:

• Access — Request a copy of the information we hold about you
• Correction — Request correction of inaccurate or incomplete information
• Deletion — Request deletion of your personal information
• Opt-Out — Opt out of marketing communications

To exercise any of these rights, please contact us.

8. Age Restriction

Our products are intended for adults aged 21 and older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have collected information from a minor, we will take steps to delete that information promptly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@packwoodsprerolls.com
• Phone: (213) 262-9581
• Address: Los Angeles, CA

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.