Last Updated: September 7, 2026
1. Introduction
Welcome to Packwoods. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website packwoodsprerolls.com (the "Site").
By using our Site, you consent to the collection and use of your information as described in this policy. If you do not agree with this policy, please do not use our Site.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name — To identify you and process your orders
- Email Address — To send order confirmations and updates
- Phone Number — To contact you about your order
- Shipping Address — To deliver your orders
- Selected Payment Method — To prepare and follow up on an order request. Do not send card numbers, account passwords, private keys or other payment credentials through the website.
Automatically Collected Information
- IP Address — To understand geographic location and prevent fraud
- Browser Type & Device — To optimize your browsing experience
- Pages Visited & Time Spent — To improve our Site and services
- Browser Storage — Local storage maintains cart and order information, while session storage remembers the homepage age-confirmation choice for the current browser session.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Process Orders — To fulfill and ship your orders
- Order Confirmation — To send you order confirmations and updates
- Customer Support — To respond to your inquiries and provide assistance
- Improve Our Services — To analyze usage and improve our website
- Legal Compliance — To comply with applicable laws and regulations
- Age Verification — To ensure you are 21 years or older
Important: We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Information Sharing
We may share your information in the following limited circumstances:
- Service Providers — FormSubmit transmits checkout submissions; Google Tag Manager and Google Analytics may measure website use; hosting, email, font, icon, payment and delivery providers may process information needed to supply their services.
- Legal Requirements — If required by law or to protect our rights
- Business Transfers — In the event of a merger, acquisition, or sale of assets
Third-party providers process information under their own terms and privacy policies. Information should be shared only when needed for the stated service, legal compliance, fraud prevention or transaction support.
5. Data Security
The site uses technical safeguards intended to reduce unauthorized access, but no website or email-based submission process can guarantee absolute security. Current measures include:
- SSL Encryption — All data transmitted between your browser and our Site is encrypted
- Access Controls — Access to operational accounts should be limited to authorized personnel
- Data Minimization — Visitors should provide only information needed for the inquiry or order request
While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Cookies
The site uses browser storage and may use cookies or similar technologies to support:
- Cart Functionality — Local storage maintains shopping-cart items
- Age-Prompt Preference — Session storage remembers the homepage age confirmation during the current session
- Analytics — Google Tag Manager and Google Analytics may collect device, browser, page-view and interaction data
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.
7. Your Rights
You have the following rights regarding your personal information:
- Access — Request a copy of the information we hold about you
- Correction — Request correction of inaccurate or incomplete information
- Deletion — Request deletion of your personal information
- Opt-Out — Opt out of marketing communications
To exercise any of these rights, please contact us.
8. Age Restriction
Our products are intended for adults aged 21 and older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have collected information from a minor, we will take steps to delete that information promptly.
Age Verification: By using our Site, you confirm that you are 21 years of age or older.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.